✅ Quality Guarantee & Return Policy

We Stand By Our Custom Airbrushed Artwork! 🎨

At AirbrushCustoms, we take pride in creating high-quality, long-lasting airbrushed designs on every item we paint. Each piece is handcrafted with precision, heat-cured for durability, and inspected before shipping.

If you're not satisfied with your order or experience any issues, we’re here to make it right!

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🛡️ Our Quality Promise

✔ Bright, long-lasting colors – We use professional airbrush paints and heat-cure every design for durability.
✔ Handcrafted to order – Every item is custom-painted with care.
✔ Satisfaction guaranteed – If there’s a quality issue, we’ll work with you to find a solution.

If you have any concerns about your order, contact us within 7 days of delivery.

📩 Submit a Return or Quality Concern Here

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📦 Return & Exchange Policy

Since our items are custom-made to order, we generally do not accept returns unless there is a defect or mistake on our part. However, we do offer repaints, store credit, or adjustments in the following cases:

🖌️ If There's a Quality Issue

• If your design is significantly different from what you ordered
• If your item arrives damaged in transit
• If there is an issue with the paint longevity within a reasonable timeframe

Solution: We’ll offer a free repaint, store credit, or a refund on a case-by-case basis.

📸 IMPORTANT: Please send clear photos of the issue when submitting a return request.

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📦 If Your Package Was Lost or Damaged in Shipping

• Damaged items: Send us photos, and we’ll assess the situation.
• Lost in transit: Smaller orders are typically replaced or repainted. Larger orders may require a carrier claim before resolution.

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🚫 Non-Returnable & Non-Refundable Situations

We cannot accept returns or offer refunds for:

❌ Custom items that were made exactly as ordered (color/design preference changes)
❌ Incorrect sizes chosen by the customer (please check the size chart before ordering!)
❌ Items washed or worn incorrectly (see our Washing & Care Guide)
❌ Orders where an incorrect shipping address was provided

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💰 Order Adjustments & Store Credit

If your order meets our return criteria, you may be eligible for:

✔ A Free Repaint – We’ll redo the artwork and send a replacement
✔ Store Credit – Use it toward a new design of your choice
✔ Partial Refund – In select cases where a repaint isn’t possible

📩 Submit your request within 7 days of delivery!
👉 Contact Us Here

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🔄 How to Start a Return or Quality Claim

1️⃣ Take clear photos of the issue (damage, incorrect design, or defect).
2️⃣ Send us your order number & photos using our Return Request Form.
3️⃣ We’ll respond within 1–2 business days with next steps!

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⭐ Shop With Confidence!

We value every customer and take quality control seriously. If you ever have a problem with your order, we’ll do our best to make it right!

📩 Questions? Contact us anytime!

How to Wash & Care for Your Airbrushed Apparel 🧼

Keep Your Custom Airbrush Design Looking Fresh for Years!

All of our airbrushed clothing is professionally heat-cured to make sure your design lasts. With the right care, your custom shirt, hoodie, or hat can stay vibrant for years!

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🛑 Quick Care Summary

✅ Wash inside out in cold water
✅ Use mild detergent (no bleach or harsh chemicals)
✅ Hang to dry (preferred) or tumble dry low, inside out
✅ Avoid ironing directly on the design (use a cloth barrier if needed)

🚨 DO NOT:
❌ No fabric softener (it can fade the design!)
❌ No dry cleaning (harsh chemicals can damage the paint)
❌ No scrubbing or harsh washing

Scroll down for detailed washing instructions for different items! ⬇️

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👕 How to Wash Airbrushed T-Shirts & Hoodies

1️⃣ Turn inside out before washing (protects the artwork)
2️⃣ Use cold water on a gentle cycle
3️⃣ Use mild detergent (no bleach, no fabric softener)
4️⃣ Hang to dry (best for longevity) or tumble dry LOW inside out
5️⃣ If ironing is needed, place a cloth over the design before applying heat

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🧢 How to Care for Airbrushed Hats & Beanies

🧢 Trucker Hats & Baseball Caps

• Do not machine wash – spot clean with a damp cloth and mild soap
• Let air dry naturally (do not use a dryer)

🧶 Beanies

• Hand wash only in cold water
• Lay flat to dry to keep its shape

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👟 Shoes, Bags & Special Items

• Canvas shoes & tote bags – Spot clean only with mild soap & water
• License plates, wall art, & decorative items – Wipe with a dry or damp cloth

🚨 Never soak airbrushed items! Water can break down the paint over time if not properly cared for.

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💡 Pro Tips for Long-Lasting Airbrush Designs

✅ The first wash is the most important – always cold water, inside out
✅ Air drying is always better than machine drying
✅ Store away from direct sunlight to prevent fading
✅ For blacklight (UV-reactive) designs, keep them out of direct sunlight when not in use to maintain brightness

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❓ Have Questions?

We stand by our quality guarantee – if you ever have concerns about your airbrushed apparel, contact us for help!

📩 Learn More About Our Quality & Returns Here:
👉 Quality Guarantee & Return Policy

AirbrushCustoms Delivery & Turnaround Times 📦

At AirbrushCustoms, we take pride in hand-painting every item to ensure top-notch quality. Whether you’re ordering a custom T-shirt, hoodie, or hat, we want you to receive your order as fast as possible while keeping the artwork flawless!

⏳ How Long Will My Custom Airbrush Order Take?

Most custom airbrushed orders are painted in 0–5 business days and shipped within 2–3 days after that! 🚚

• Simple text & designs: 0–5 business days
• Detailed artwork & portraits: 5–20 business days
• Standard U.S. shipping: 2–3 business days (FREE over $65!)
• Rush orders available! Contact us for faster processing.

🔍 Need more details? Scroll down for shipping costs, international delivery, tracking info, and bulk order timelines!

🎨 Production Time (How Long It Takes to Paint Your Order)

Our custom airbrushed apparel is made-to-order and painted by hand. Production time depends on the complexity of your design:

Artwork Tier	Production Time
Basic (Text & Simple Backgrounds)	0–5 business days
Premium (Small Illustrations, Effects)	0–5 business days
Deluxe (Moderate Detail, Characters, Logos)	5–10 business days
Elite (Highly Detailed Artwork, Portraits, Complex Scenes)	10–20 business days
Master (Hyper-Realistic, Advanced Airbrush Art)	Up to 20 business days

🚨 Rush Orders: Need it faster? Contact us! We offer rush processing for an additional fee, though turnaround is not always guaranteed based on order volume.

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🚚 Shipping Times & Costs

Once your custom airbrushed item is completed, it’s shipped via fast, trackable shipping to your doorstep!

U.S. Shipping (After Production Time)

Shipping Option	Estimated Time	Cost
Standard Shipping	2–3 business days	$5 (under 1 lb)
Standard Shipping	2–3 business days	$7 (1–2 lbs)
Standard Shipping	2–3 business days	$9 (2+ lbs)
FREE Shipping	Orders Over $65	FREE!
Rush Shipping	1–2 business days	Varies – Contact Us

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🌍 International Shipping

We ship worldwide! 🌎 International shipping is handled via DHL, and duties are included in the pricing.

Region	Estimated Delivery	Cost
Canada & Mexico	5–10 business days	$15+ USD
Europe & UK	7–14 business days	$20–$40 USD
Australia & Asia	10–20 business days	$25–$40 USD

📢 International orders may experience slight delays due to customs clearance. Need a precise quote? Contact us!

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📅 Planning a Bulk or Group Order?

For large orders (6+ items), please allow extra production time based on order size:

• 6–20 items: +3-5 extra business days
• 21–50 items: +5-10 extra business days
• 50+ items: Contact us for a quote & timeline

💰 BONUS: Bulk orders get 15% off automatically!

📩 Need airbrushed items for an event? Visit our Live Airbrush Events page.

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🔎 Tracking Your Order

📦 As soon as your order ships, you’ll receive an email or SMS with a tracking link.

• Track your package in real-time
• Get estimated delivery updates
• Never miss your order!

If you have questions about your shipment, reach out to us at Custom Orders & Support.

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🔥 Need It Faster? Let’s Talk!

We do our best to accommodate urgent requests. If you need a rush order, please contact us before ordering so we can check our schedule.

📢 Place your order early to avoid delays, especially during peak seasons like holidays!