We understand that ordering a custom made product can be both exciting ..and a little scary! Please trust that our top-tier artists paint each item by hand with careful attention to detail, pulling on decades of experience to provide awesome artwork, every single time.
Part of what makes this experience special is the uniqueness of each artist's styles and vision, and the authenticity of hand-painted artwork. This means that each and every item we produce will be slightly different.
We aim to provide two things: A great product, and a fun customization experience. Allow us to design a one-of-a-kind piece of artwork for you based on the design template you choose, and personalization you desire!
Since all merchandise from AirbrushCustoms is custom-made, we cannot accept returns on any products once they have been shipped. If an error is found on your order after it arrives, we will take appropriate action to resolve the issue - This typically means we'll paint and send you a replacement. To protect our artists, refunds are offered only if your item has not yet been painted, or if we specifically committed to and failed to meet a deadline.