✅ Quality Guarantee & Return Policy

We Stand By Our Custom Airbrushed Artwork! 🎨

At AirbrushCustoms, we take pride in creating high-quality, long-lasting airbrushed designs on every item we paint. Each piece is handcrafted with precision, heat-cured for durability, and inspected before shipping.

If you're not satisfied with your order or experience any issues, we’re here to make it right!

🛡️ Our Quality Promise

✔ Bright, long-lasting colors – We use professional airbrush paints and heat-cure every design for durability.
✔ Handcrafted to order – Every item is custom-painted with care.
✔ Satisfaction guaranteed – If there’s a quality issue, we’ll work with you to find a solution.

If you have any concerns about your order, contact us within 7 days of delivery.

📩 Submit a Return or Quality Concern Here

📦 Return & Exchange Policy

Since our items are custom-made to order, we generally do not accept returns unless there is a defect or mistake on our part. However, we do offer repaints, store credit, or adjustments in the following cases:

🖌️ If There's a Quality Issue

• If your design is significantly different from what you ordered
• If your item arrives damaged in transit
• If there is an issue with the paint longevity within a reasonable timeframe

Solution: We’ll offer a free repaint, store credit, or a refund on a case-by-case basis.

📸 IMPORTANT: Please send clear photos of the issue when submitting a return request.

📦 If Your Package Was Lost or Damaged in Shipping

• Damaged items: Send us photos, and we’ll assess the situation.
• Lost in transit: Smaller orders are typically replaced or repainted. Larger orders may require a carrier claim before resolution.

🚫 Non-Returnable & Non-Refundable Situations

We cannot accept returns or offer refunds for:

❌ Custom items that were made exactly as ordered (color/design preference changes)
❌ Incorrect sizes chosen by the customer (please check the size chart before ordering!)
❌ Items washed or worn incorrectly (see our Washing & Care Guide)
❌ Orders where an incorrect shipping address was provided

💰 Order Adjustments & Store Credit

If your order meets our return criteria, you may be eligible for:

✔ A Free Repaint – We’ll redo the artwork and send a replacement
✔ Store Credit – Use it toward a new design of your choice
✔ Partial Refund – In select cases where a repaint isn’t possible

📩 Submit your request within 7 days of delivery!
👉 Contact Us Here

🔄 How to Start a Return or Quality Claim

1️⃣ Take clear photos of the issue (damage, incorrect design, or defect).
2️⃣ Send us your order number & photos using our Return Request Form.
3️⃣ We’ll respond within 1–2 business days with next steps!

⭐ Shop With Confidence!

We value every customer and take quality control seriously. If you ever have a problem with your order, we’ll do our best to make it right!

📩 Questions? Contact us anytime!

How to Wash & Care for Your Airbrushed Apparel 🧼

Keep Your Custom Airbrush Design Looking Fresh for Years!

All of our airbrushed clothing is professionally heat-cured to make sure your design lasts. With the right care, your custom shirt, hoodie, or hat can stay vibrant for years!

🛑 Quick Care Summary

✅ Wash inside out in cold water
✅ Use mild detergent (no bleach or harsh chemicals)
✅ Hang to dry (preferred) or tumble dry low, inside out
✅ Avoid ironing directly on the design (use a cloth barrier if needed)

🚨 DO NOT:
❌ No fabric softener (it can fade the design!)
❌ No dry cleaning (harsh chemicals can damage the paint)
❌ No scrubbing or harsh washing

Scroll down for detailed washing instructions for different items! ⬇️

👕 How to Wash Airbrushed T-Shirts & Hoodies

1️⃣ Turn inside out before washing (protects the artwork)
2️⃣ Use cold water on a gentle cycle
3️⃣ Use mild detergent (no bleach, no fabric softener)
4️⃣ Hang to dry (best for longevity) or tumble dry LOW inside out
5️⃣ If ironing is needed, place a cloth over the design before applying heat

🧢 How to Care for Airbrushed Hats & Beanies

🧢 Trucker Hats & Baseball Caps

• Do not machine wash – spot clean with a damp cloth and mild soap
• Let air dry naturally (do not use a dryer)

🧶 Beanies

• Hand wash only in cold water
• Lay flat to dry to keep its shape

👟 Shoes, Bags & Special Items

• Canvas shoes & tote bags – Spot clean only with mild soap & water
• License plates, wall art, & decorative items – Wipe with a dry or damp cloth

🚨 Never soak airbrushed items! Water can break down the paint over time if not properly cared for.

💡 Pro Tips for Long-Lasting Airbrush Designs

✅ The first wash is the most important – always cold water, inside out
✅ Air drying is always better than machine drying
✅ Store away from direct sunlight to prevent fading
✅ For blacklight (UV-reactive) designs, keep them out of direct sunlight when not in use to maintain brightness

❓ Have Questions?

We stand by our quality guarantee – if you ever have concerns about your airbrushed apparel, contact us for help!

📩 Learn More About Our Quality & Returns Here:
👉 Quality Guarantee & Return Policy

AirbrushCustoms Delivery & Turnaround Times 📦

At AirbrushCustoms, we take pride in hand-painting every item to ensure top-notch quality. Whether you’re ordering a custom T-shirt, hoodie, or hat, we want you to receive your order as fast as possible while keeping the artwork flawless!

⏳ How Long Will My Custom Airbrush Order Take?

Most custom airbrushed orders are painted in 0–5 business days and shipped within 2–3 days after that! 🚚

• Simple text & designs: 0–5 business days
• Detailed artwork & portraits: 5–20 business days
• Standard U.S. shipping: 2–3 business days (FREE over $65!)
• Rush orders available! Contact us for faster processing.

🔍 Need more details? Scroll down for shipping costs, international delivery, tracking info, and bulk order timelines!

🎨 Production Time (How Long It Takes to Paint Your Order)

Our custom airbrushed apparel is made-to-order and painted by hand. Production time depends on the complexity of your design:

🚨 Rush Orders: Need it faster? Contact us! We offer rush processing for an additional fee, though turnaround is not always guaranteed based on order volume.

🚚 Shipping Times & Costs

Once your custom airbrushed item is completed, it’s shipped via fast, trackable shipping to your doorstep!

U.S. Shipping (After Production Time)

🌍 International Shipping

We ship worldwide! 🌎 International shipping is handled via DHL, and duties are included in the pricing.

📢 International orders may experience slight delays due to customs clearance. Need a precise quote? Contact us!

📅 Planning a Bulk or Group Order?

For large orders (6+ items), please allow extra production time based on order size:

• 6–20 items: +3-5 extra business days
• 21–50 items: +5-10 extra business days
• 50+ items: Contact us for a quote & timeline

💰 BONUS: Bulk orders get 15% off automatically!

📩 Need airbrushed items for an event? Visit our Live Airbrush Events page.

🔎 Tracking Your Order

📦 As soon as your order ships, you’ll receive an email or SMS with a tracking link.

• Track your package in real-time
• Get estimated delivery updates
• Never miss your order!

If you have questions about your shipment, reach out to us at Custom Orders & Support.

🔥 Need It Faster? Let’s Talk!

We do our best to accommodate urgent requests. If you need a rush order, please contact us before ordering so we can check our schedule.

📢 Place your order early to avoid delays, especially during peak seasons like holidays!